To start the return process for your order, please enter your email address or phone number and the order number below.

 

Bracelayer 30 Day Return/Exchange Policy:

 

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of the purchase date.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

 

Are there any charges for return?

  • There are no charges for returns altough we will charge a $20 restocking fee for any product returned in a used and unsellable condition or for orders returned via 'Return to Sender'.
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping.

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
  • Once approved, your refund will be processed, and a credit will automatically be applied by original method of payment, within 5 business days.